Revolutionising Singapore Storage & Warehouse (SSW) Operational Workflow
Client: Singapore Storage & Warehouse Pte Ltd (SSW), Subsidiary of Temasek Management Services
Mandate: Designated operator for Singapore’s national rice stockpile.
Solution: Full digital transformation using all VasiSuite Capabilities
Executive Summary: National Security Meets Digital Efficiency
SSW, a crucial component of Singapore's national logistics infrastructure, required a complete overhaul to eliminate manual processes, manage high labor costs, and ensure guaranteed inventory traceability for national stockpiles.
Gurusoft delivered a cohesive, end-to-end digital solution that successfully integrated warehouse automation (record-breaking 16m VNA), a modern WMS (Storage Live), and a centralized ERP (Microsoft Dynamics NAV).
| Key Achievement | Strategic Impact |
|---|---|
| End-to-end Traceability | Achieved real-time visibility and full audit-readiness for critical national inventory. |
| VNA Automation (16m) | Eliminated dependency on manual labor and maximized Singapore's premium storage space. |
| Unified ERP/WMS/Portal | Centralized control boosted operational agility and empowered new value-added service offerings. |
"The true test of a mission-critical system is the years that follow. Six years later, Gurusoft remains our essential partner. They don't just manage applications; they proactively handle our security, updates, and policy implementation. This constant, high-level support ensures our complex, integrated systems—including the national stockpile—are perpetually resilient and future-proof. That dedication is invaluable to SSW."
Challenge
SSW sought to overcome high labor dependencies and pervasive inventory inaccuracies by adopting a modern inventory solution, prioritizing optimized space utilization and full data traceability for predictable operations. Manual systems lacked the speed and reliability needed for their crucial role in national food security.
Solution
Gurusoft implemented a comprehensive, multi-system solution, creating a single, integrated digital backbone for SSW’s five warehouse locations.
1. Storage Live: The Core WMS for Real-Time Visibility
Gurusoft's proprietary Storage Live Warehouse Management System now provides real-time visibility across all five SSW warehouse locations.
● Workforce and Space planning: We began with a deep operational audit to precisely align Storage Live to SSW's unique workflows and workforce requirements.
● End-to-End Traceability: SSW can now precisely track every product, order, and location in real time, guaranteeing auditability for sensitive inventory.
● Predictive Resource Planning: The system enables predictive resource planning that optimizes both Labor and Fleet allocation, directly addressing high labor cost and shortage challenges.
● Smart Real-time Alerts: Automated alerts provide instant notification of critical events, enhancing proactive decision-making and preventing operational failures.
2. Advanced Automation & Efficiency
To tackle the constraints of limited space and high labor costs in Singapore, Gurusoft integrated cutting-edge automation:
● Record-Breaking VNA System: Implementation included a Very Narrow Aisle (VNA) automation system, featuring a record-breaking 16-meter height at the time of installation, maximizing vertical storage capacity and reducing the physical labor required for put-away and retrieval.
● Value Added Services (VAS): Implemented VAS contract management capabilities, allowing SSW to easily manage and bill for value-added services beyond basic storage, such as kitting, labelling, and quality checks.
3. Unified Digital Platform Integration
● Microsoft Dynamics NAV ERP Integration: Implemented and integrated Microsoft Dynamics NAV to centralize and streamline core business functions, including financial management, supply chain, sales, and customer service, into a single, integrated platform with the WMS.
● Customer & Corporate Portals: Set up a dedicated Customer Portal and a new Corporate Website that are seamlessly linked to the back-end systems, providing clients with immediate self-service access to inventory status and order tracking.
Result
The integrated solutions have fundamentally transformed SSW's logistics capabilities.
The unified system, driven by Storage Live and VNA automation, delivered immediate results: increased productivity, reduced costs through centralized control, and the ability to offer new value-added services. Most critically, this six-year partnership and Gurusoft's ongoing, proactive support ensure SSW's core mission—strengthening Singapore's food security and national stockpile management—is maintained with perpetual resilience.